Find An Adviser

When you are happy with our services, we love to hear from you! We also want to hear from you if you are unhappy with any aspect of our services. Please contact your adviser and share your concerns or dissatisfaction so that we can try to resolve these as quickly as possible.

Alternatively you may wish to contact the Head of Professional Standards. You can either call or write to us:

Fitzpatricks Private Wealth Pty Ltd
GPO Box 273, Brisbane QLD 4001
Telephone: (07) 3105 6500

If you are dissatisfied with the response, you may raise the matter directly with the Australian Financial Complaints Authority (AFCA) . AFCA is an independent industry dispute resolution service that may be contacted if you have a complaint that is not satisfied within a reasonable time, or you are not satisfied with its response. There are some complaints which AFCA is unable to deal with and AFCA will inform you if they are not able to deal with your complaint. AFCA’s contact details are:
Telephone: 1800 931 678
Email: [email protected]
Web: www.afca.org.au
Post: Australian Financial Complaints Authority GPO Box 3, Melbourne VIC 3001

FIND THE RIGHT ADVISER

Fitzpatricks advisers include some of Australia’s most experienced and qualified professionals. Located across Australia and available for a no obligation initial meeting to discuss your life goals and aspirations.

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LEARNING CENTRE

Visit our library of resources containing educational articles and videos to help you live a great life and to keep you updated on financial matters.

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PRIVATE WEALTH PROGRAM

Our Private Wealth Program gives you a financial road map, including action plan to achieve your three and 10 year goals.

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